PSBC e-CNY Hardware Wallet Service Agreement

Distinguished Customers: In order to protect your rights and interests, please read the terms of this agreement (especially the terms with bold headings or bold text) carefully before signing this agreement. Please pay attention to the relevant laws and regulations on the protection of personal financial information, understand your rights and obligations, provide personal financial information reasonably and prudently, and safeguard your legitimate rights and interests. If you have any questions or are unclear about the terms of this agreement and business handling, or need to make a complaint about the wallet business, please call e-CNY customer service hotline: 956196.

1. Confirmation and Acceptance 

(1) PSBC e-CNY Hardware Wallet Service Agreement (hereinafter referred to as "this Agreement") is a valid contract between Postal Savings Bank of China (hereinafter referred to as "the Bank") and you regarding the e-CNY Hardware Wallet Payment Service (hereinafter referred to as the "Service").

(2) This agreement is an integral part of the "PSBC e-CNY User Service Agreement". In case of inconsistency between this agreement and the "Postal Savings Bank of China e-CNY Wallet User Service Agreement", this agreement shall prevail; for matters not stipulated in this agreement, the "PSBC e-CNY User Service Agreemen" published by the Bank from time to time shall prevail and related supporting rules are supplementary. 

(3) When you accept this service, you shall abide by this agreement and the rules for the use of this service that we publish or update from time to time through the e-CNY wallet service channel. The Bank will make changes to this agreement and the rules of this service when necessary. You should carefully read the corresponding modified content in a timely manner, and you will be responsible for any losses caused by your improper use. If you cannot agree to change the content of the revised agreement, you have the right to stop using the relevant services.

2. Definitions

(1) E-CNY: the legal tender in digital form issued by the people's Bank of China, which is operated by designated operating institutions. Based on the broad account system, it supports the loose coupling function of bank accounts and 1:1 exchange with physical RMB, forming the legal tender system. It has value characteristics and legal compensation, and supports controllable anonymity.

(2) Operating institution: an institution authorized to participate in e-CNY exchange and circulation business and provide you with e-CNY Hardware Wallet services. China postal savings bank is one of the operating institutions. 

(3) E-CNY wallet (hereinafter referred to as "parent wallet"): it is a carrier opened for you by an operating institution through a e-CNY app and has a unique number. It is used to process payment instructions, record all e-CNY values of users, and manage e-CNY sub wallets. The wallets opened by individuals are divided into category I wallets, category II wallets, category III wallets and category IV wallets.

(4) E-CNY Hardware Wallet (hereinafter referred to as "Hardware Wallet"): the Hardware Wallet referred to in this agreement is a form of e-CNY hardware sub wallet that belongs to your parent wallet and adopts account mode. In this mode, the operating institution generates a sub wallet from your personal wallet through e-CNY app and binds it with the mobile device chip, which is the Hardware Wallet under this agreement.

(5) Wallet service channels: channels that provide you with Hardware Wallet and e-CNY wallet related services, including but not limited to e-CNY app, postal savings bank mobile banking app, postal savings bank counter, smart terminal, etc.

(6) Hardware Wallet payment service: it refers to the service that we deduct the funds of your parent wallet to provide Hardware Wallet payment when you use Hardware Wallet to make touch payment in merchant POS and other channels.

(7) Hardware Wallet secret free payment: after you open the secret free payment, the merchant sends a deduction instruction to the operating institution. You can deduct the specified amount from your Hardware Wallet to the wallet designated by the third-party merchant according to the instruction without verifying your payment password, SMS dynamic code and other information.

3. Service content

(1) After you open this service, you can set the hardware wallet as the default payment method on your mobile device.

(2) The hardware wallet password reuses the payment password of the parent wallet by default. You can set an independent payment password for the hardware wallet on e-CNY app.

(3) You authorize us to use your identity information, wallet information and transaction information to open a e-CNY wallet to provide you with hardware wallet opening, limit management, transaction and other services.

(4) The hardware wallet shares the single payment limit, daily cumulative payment limit and annual cumulative payment limit of the parent wallet. You can query or adjust the hardware wallet payment limit through e-CNY app.

(5) Hardware wallet secret free payment is off by default. You can choose to turn it on and set your own personalized secret free payment limit within the specified secret free payment limit. You can query the current applicable secret free payment limit of the hardware wallet through e-CNY app.

(6) After you open this service, you can use the hardware wallet to make touch payment on a specific collection terminal. The hardware wallet shares the balance of the parent wallet, and directly deducts the transaction amount from the parent wallet when trading; When the balance of the parent wallet is insufficient, the payment will be made by using the automatic on demand recharge and withdrawal function of the parent wallet. Hardware wallet payment is applicable to the rights and obligations related to the function of automatic on-demand charging and withdrawal, and the service agreement of e-CNY wallet binding bank card of Postal Savings Bank of China and the service agreement of e-CNY wallet registration bank card of Postal Savings Bank of China are applicable.

(7) You can report and reconcile the loss of the hardware wallet separately through e-CNY app, or through the parent wallet.

(8) You can query or manage this service on the relevant pages of e-CNY app hardware wallet. After the hardware wallet is cancelled, you will no longer enjoy the hardware wallet payment service.

4. Use of services

(1) You agree and confirm that the use of this service is based on your true intention. When you use this service, you should carefully confirm the transaction information, and you are responsible for the authenticity and effectiveness of the instructions issued in the process of using this service; We operate according to your instructions at your own risk.

(2) You promise that you will not use this service to engage in any behavior that violates laws and regulations, violates the purpose of this agreement or infringes the rights and interests of other third parties. Otherwise, we have the right to unilaterally terminate the provision of this service, and any responsibility arising therefrom shall be borne by you. If any loss is caused to us due to the above circumstances, you shall also bear all liability for compensation.

(3) You authorize the third-party merchant to send us a deduction instruction and authorize us to provide this service according to the agreement. Unless otherwise agreed between us and you, this authorization is valid for a long time during the period when we provide you with hardware wallet services.

(4) You agree and understand that this service depends on the accurate operation and operation of the system. You agree that we can take reasonable corrective measures such as error correction and adjustment in case of errors such as information interaction and adjustment due to communication, system abnormality or human factors of the parties to the transaction.

(5) You promise not to use this service for any illegal purpose or in any illegal way, nor to use this service for transactions prohibited or restricted by laws and regulations.

(6) You may not use this service to perform any of the following acts, otherwise we have the right to immediately terminate your use of hardware wallet related services and exempt you from corresponding responsibilities:

1) Oppose the basic principles defined in the constitution, endanger national security, divulge state secrets, subvert state power, and undermine national unity;

2) Infringe upon others' reputation, privacy, trade secrets, trademark rights, copyright, patent rights and other rights;

3) Engage in any illegal transaction, such as selling guns, drugs, banned drugs, pirated software or selling other prohibited goods;

4) Provide gambling information or induce others to participate in gambling in any way;

5) Suspected of carrying out or carrying out money laundering, cash cashing or pyramid schemes;

6) Infringe the service system;

7) Engage in other acts in violation of national laws and regulations or this agreement.

5. Safety clause

(1) We have the right to limit the transaction scenario, fund channel, payment limit, etc. when you use this service to pay. The specific limit is subject to the prompt on the electronic channel page.

(2) We will take effective measures to ensure the security, confidentiality and integrity of the transaction data of e-CNY hardware wallet, and ensure the authenticity, integrity, traceability and consistency of the transaction information throughout the transaction process. We will not tamper with or hide the transaction information.

(3) We will timely reveal the new means of crime of lawless elements to you, and give you necessary safety education and risk warning.

(4) We attach importance to the processing and protection of personal information, and will strictly protect your personal information in accordance with laws and regulations and our personal information protection policy in accordance with the principles of legality, legitimacy and necessity.

6. Customer information protection

(1) You authorize us to collect, transmit, process, save, query and use your information (including identity information, wallet information and transaction information for opening a e-CNY wallet) from the date of signing this agreement based on the needs of business handling, performing obligations and risk management under this agreement. The bank will only retain your personal information within the period required by laws and regulations and the shortest time necessary for realizing the business under this agreement. For example:

1) Mobile phone number: When you need to use the e-CNY wallet service, we need to keep your mobile phone number to ensure your normal use of the service. When you cancel the e-CNY wallet, we will delete the corresponding information;

2) User avatar: After you set your avatar, the bank will always save your avatar for display on the login page. When you choose to restore the default avatar, our bank will delete the avatar information you set.

(2) Your identity information, transaction information, etc. are sensitive personal information, which is necessary for us to handle business for you. If you refuse authorization, it may lead to failure of relevant business processing. The disclosure or illegal use of sensitive personal information may endanger your personal safety and property safety. We will take strict protection measures to fully protect your personal information security and legitimate rights and interests.

(3) We promise to strictly abide by laws and regulations, follow the principles of legality, legitimacy and necessity when collecting and using your information, and collect, transmit, process, save, query and use your information within the scope, content and period of your authorization. Do not disclose, tamper with, damage, sell or illegally provide to others, do not collect, query and use information unrelated to the services provided or business handled, and do not collect, query and use your information in violation of the provisions of laws and regulations and the agreements of all parties.

(4) To the extent permitted by applicable laws and regulations, you have legal rights related to personal wallet information. You can apply to us through the counter to view, copy, correct, supplement, delete and other relevant data we process, or withdraw your consent to our processing of personal information through the counter. When you withdraw your consent to our authorization to process personal account information, we will no longer process the corresponding personal wallet information, but this withdrawal will not affect the processing of personal information that has been carried out. If the information to be withdrawn is necessary for us to provide services, it shall be withdrawn before we provide relevant services or after the termination of relevant services, unless otherwise specified by laws, regulations and regulatory authorities.

7. Delivery

(1) You agree that the notices, letters, etc. involved in this Agreement and all kinds of documents involved in the mediation, litigation or arbitration of this contract can be delivered by e-mail (such as SMS, e-mail, wechat, etc.), electronic service and offline service have the same legal effect. Electronic delivery shall be subject to the information retained in our system. If there is any change in the delivery address, you should inform us of the changed delivery address in writing / e-banking / customer service telephone. If the address for service is not informed in time, the original address shall prevail; After modifying the service address and informing us, the new service address shall prevail. If the service address provided by you is inaccurate, the service address is not informed of the change, and the addressee refuses to sign for the receipt, resulting in the relevant documents not being actually received by the addressee, the effective service will be completed when the service information reaches the system where the electronic service address is located.

(2) You agree that the court can use modern methods such as electronic or Internet to hear cases, and you agree that the court can use the methods agreed in this contract to serve litigation documents, initiate payment orders or file lawsuits on both parties. Sending is deemed as service.

8. Effective terms

When you open a hardware wallet, you enter the payment password and agree to follow up with e-CNY hardware wallet service agreement of Postal Savings Bank of China, which means that you, as a customer of our bank, have fully known and understood the content and meaning of the agreement, are willing to abide by this Agreement, and this Agreement comes into force when both parties agree.

9. Other terms

(1) The conclusion, effectiveness, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws and regulations of the people's Republic of China, and the rights and interests of both parties to this Agreement shall be protected by the laws and regulations of the people's Republic of China; Where there are no express provisions in laws and regulations, the prevailing financial industry practices may apply.

(2) In case of any dispute during the performance of this agreement, the parties may settle it through negotiation. If the negotiation fails, either party has the right to bring a lawsuit to the people's court with jurisdiction where the business handling branch is located. During the dispute settlement period, the clauses of this agreement that are not involved in disputes shall still be performed.

(3) "Laws and regulations" in this agreement include laws, administrative regulations, rules, judicial interpretations and other provisions with legal effect.

 

I declare that the Bank has reminded me of the above clauses (especially clauses with boldface headings or boldface characters) according to law and explained the relevant concepts, contents and legal effects at my request. I have known and understood the above terms, agree to accept all the contents of this agreement, and am willing to abide by all the agreed contents.